About Genesys CXA for iPhone
The Genesys CX Analytics (CXA) app for iPhone gives Genesys CXA users the power to view their IVR and contact center data on the go. This companion app for CX Analytics, powered by MicroStrategy, provides users mobile...
The Genesys CX Analytics (CXA) app for iPhone gives Genesys CXA users the power to view their IVR and contact center data on the go. This companion app for CX Analytics, powered by MicroStrategy, provides users mobile access to all canned and customized CXA reports. View call volume, task, voice user interface, and custom variable data over a period of time to analyze how callers are interacting with your Genesys Voice Sites. View Queue activity, Queue Statistics, Agent Activity and Agent Statistics data over a period of time to analyze contact center metrics.
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Previous Versions
Here you can find the changelog of Genesys CXA for iPhone since it was posted on our website on 2016-10-02 06:06:23.
The latest version is 1.9.1 and it was updated on 2024-04-22 21:58:59. See below the changes in each version.
Genesys CXA for iPhone version 1.9.1
Updated At: 2012-09-06
Disclaimer
Official App Store Link
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